Vrbo Virtual Assistants
Focus on hosting, not the hassle of Vrbo property management. Our Vrbo Virtual Assistants handle guest messages, bookings, pricing, and turnovers, keeping your calendars, cleanings, and guest communication organized day-to-day while helping you maximize occupancy and revenue.
Get In Touch
Please fill out the information and we will get back to you as soon as.
From Airbnb to Vrbo We Handle All Your Rentals
No matter the platform, whether it’s Airbnb, Vrbo, or Booking.com, our VAs are trained to manage your short-term rentals so all your listings stay in one place, hassle-free.
What is Vrbo Virtual Assistant?
A Vrbo Virtual Assistant is a remote professional who manages the daily operations of your Vrbo rental: guest messaging, calendar updates, reviews, pricing, and turnovers. At STR Assistance, our experienced VAs provide reliable support for single or multiple properties. Whether you need a dedicated assistant or a full team, we simplify tasks, save you time, and help maximize bookings.
Why You Should Hire a Virtual Assistant For Vrbo?
A Vrbo Virtual Assistant handles guest messaging, calendars, and turnovers, freeing you from booking stress and scheduling hassle. With everything running smoothly, your guests enjoy a smoother experience that leads to 5-star reviews and repeat stays.
24/7 Guest Support
With a Vrbo Virtual Assistant, guest messages are answered promptly, day or night. This prevents delays, improves satisfaction, and keeps communication flowing smoothly across time zones.
Reduce Host Work Overload
Handling reservations, turnovers, cleanings, and guest concerns can be overwhelming. A Vrbo VA takes over routine operations, helping you stay organized while avoiding burnout.
Professional Co-Host Management
Your VA acts like a professional co-host, managing communication, calendars, and issue resolution so your property runs seamlessly, even when you’re unavailable.
Higher Booking Rate
Fast replies, reliable guest support, and managed operations lead to more positive reviews, better search visibility on Vrbo, and ultimately, more confirmed bookings.
What You Get From Our Vrbo Virtual Assistant?
A complete rental management support system for hassle-free Vrbo hosting.
24/7 Guest Communication
Our Vrbo Virtual Assistants provide 24/7 guest communication to ensure no message is ever missed. From responding instantly to booking inquiries and clarifying pre-stay questions to sending check-in instructions, we keep your guests engaged for at every stage of their stay. With timely confirmations, polite follow-ups, and a professional tone in every message, we deliver the kind of service that builds trust and leads to 5-star reviews.
Calendar & Booking Management
To avoid double bookings and cancellations, your Vrbo calendar has to be accurately updated all the time. Our VAs actively monitor your availability, then confirm reservations. They also sync calendars across platforms so your listings stay perfectly updated. We handle everything from enforcing minimum-night rules and managing seasonal availability to approving requests, and screening inquiries in real time.
Dynamic Pricing Optimization
Our VAs analyze local market trends and adjust nightly rates based on demand, seasons, events, and weekends versus weekdays for price optimization. We also set minimum and maximum stay prices, and apply last-minute and early bird discounts. By managing pricing tools like PriceLabs or Beyond, your property maximizes both occupancy and revenue while remaining attractive to guests.
Cleaning & Maintenance Coordination
Cleanliness is one of the biggest factors in guest satisfaction, where our Vrbo VAs coordinate turnovers with cleaners. We assign cleaners and prepare detailed checklists to guarantee your property is guest-ready on time. Also, maintain same-day turnovers and post-checkout damage checks to restocking essentials and stay in touch with your cleaning team. Every stay of your guests begins with a spotless home.
Listing Optimization
A well-optimized Vrbo listing improves your ranking and turns views into bookings. Our VAs refine your titles and update descriptions. To showcase your property’s best features, we carefully arrange photos. We also tag amenities correctly and apply keyword strategies to improve search visibility. This maintains consistent branding across listings. The result is that your property gets better visibility in Vrbo search results.
Review Management
Reviews directly impact both your Vrbo ranking and your ability to attract new guests. Our VAs monitor all feedback. For the happy guests, they send personalized follow-ups. We respond to reviews promptly by maintaining a professional tone. When necessary, we step in to assist with disputes or removal requests. By actively managing reviews, we help protect your reputation so your property continues to perform strongly on Vrbo.
Guest Screening
Guest screening is important to protect your property from problem guests or squatters. We review guest profiles, check booking history, and evaluate communication for potential red flags. House rules are clearly utilized before acceptance, and risky booking patterns are flagged quickly. By manually approving requests when needed, we help you welcome responsible guests while reducing the chances of any damage caused by unwanted guests.
Host Damages Protection
Property damage is always a risk, but with Vrbo’s host protection programs, you don’t have to handle it alone. Our VAs can document every incident, collect photo and video proof, and prepare itemized reports. We file claims through Vrbo’s system, communicate directly with support, and follow up until reimbursement is complete. With our help, your damages are processed properly, and you avoid the stress of navigating claims on your own.
Channel Manager Integration
If you list on multiple platforms, you need to integrate the channel manager. Our Vrbo VAs set up and manage tools like Guesty, Lodgify, or Smoobu to keep calendars synced and bookings organized. We handle everything from automatic updates to centralized messaging so your listings stay consistent across platforms. For hosts with multiple properties, we ease operations so managing a portfolio feels as smooth as managing a single property.
Maximize Your Property’s Potential Today
From guest communication to calendar management—your VA keeps your business running 24/7
What to Look for in a Vrbo Virtual Assistant?
A Vrbo Virtual Assistant needs platform know-how to keep your rentals running smoothly. Look for these essential skills when hiring.
Guest Communication Skills
Your VA should be able to respond quickly, professionally, and with the right tone. They’ll handle booking inquiries, check-in instructions, guest issues, and follow-up messages so the guests feel heard and valued.
Vacation Rental & Vrbo Platform Knowledge
Vrbo VA should understand Vrbo’s rules, policies, booking flow, deposit systems, cancellation terms, and guest expectations. Familiarity with how short-term rentals work and know how Vrbo differs from other platforms.
Vrbo Claims & Dispute Handling
Your VA should know how to navigate Vrbo’s damage claims, guest disputes, and refund requests. Being able to collect evidence, communicate with support, and follow Vrbo’s processes is a big plus.
Background Checks & Guest Screening
Guest screening skills are unavoidable to prevent unwanted guests. A strong VA will review guest profiles, past reviews, and booking behavior to spot red flags before confirming a stay, protecting your property.
Multilingual Support
Because Vrbo attracts international travelers, a VA who speaks multiple languages helps prevent miscommunication. They can smooth the guest experience and get good reviews from guests with diverse backgrounds.
Familiarity with STR Tools & Software
Your VA should be comfortable with property management systems (PMS), channel managers, messaging platforms, pricing tools, and cleaning coordination apps. The more tools they know, the more efficient your operation will be.
Why Hosts Choose STR Assistance?
Behind every successful rental business is a team managing the details you don’t have time for. At STR Assistance, we provide that support; organized, dependable, and always available.
Instead of one person trying to juggle everything, you get access to a trained VA team where each VA specializes in a single area, whether it’s guest messaging, pricing strategy, or turnover coordination. This means every task is done at a higher standard.
Guests don’t stop messaging after hours, and neither do we. With round-the-clock VA service, every inquiry and issue is handled promptly, no matter the time zone.
From faster replies to optimized operations, we help boost your visibility, ratings, and occupancy. More positive reviews mean higher rankings and more confirmed stays.
Delegating tasks to our VAs frees you from the constant juggling act of hosting. Stay organized, stress less, and focus on growth while we handle the day-to-day.
Tools We Used For Your Vrbo & Other Rental
Our VAs know exactly which Airbnb tools to use to optimize rental management and save you time. Whenever a new tool can improve efficiency or boost bookings, we test it and integrate it into your workflow. The result: operations that run smoothly and properties that perform stronger.
- Price Labs
- Beyond Pricing
- Wheelhouse
- DPGO
- Hostaway
- Guesty
- Hostify
- Lodgify
- Hospitable
- Uplisting
- HostBuddy
- Turno
Testimonial From Our Satisfied Vrbo Host
See what our hosts have to say about their experience, the kind of problems you face in your short-term rental, we’ve handled for them.
200+ Satisfied Host
I’ve been working with STR Assistance for a few months now, and the difference is remarkable. They’ve handled everything from guest messaging to managing cleaning schedules, and it’s been such a relief. I’m able to manage more listings without getting overwhelmed. Highly recommend their services to any busy Airbnb host!
Mark T.
Airbnb Superhost
Rating
5/5
STR and their team has been instrumental in supporting our Airbnb operations. We have multiple units that we are managing and often get multiple messages throughout any given day. With his team, our guests receive concierge level communication and help during their stay- even if we cannot get to it!They are quick to respond to and listen well to our feedback. His team adapts well to our instructions and always delivers beyond expectations.
Jonathan Boyje
Airbnb Host
Rating
5/5
Outstanding Service! I couldn’t be happier with the service provided by my Zee. He is incredibly responsive, always addressing any questions or issues promptly and professionally. The attention to detail and dedication to ensuring everything runs smoothly is impressive. Thanks to his excellent management, I can rest easy knowing my property is in the best hands. I highly recommend their services to anyone looking for a reliable, proactive, and efficient property manager.
Steve Singer
CEO of Maverent
Rating
5/5
This gigger was OUTSTANDING. Although taking on a hotel has been stressful the minute I’m order started I was in safe hands. Really helpful and professional I will definitely be back
Giovanni Iacobellis
Airbnb Host
Rating
5/5
Highly recommend as a cohost for short term rentals.
Marco
Airbnb Host
Rating
5/5
Excellent customer service. They know and understand the Airbnb business very well and have helped me a lot in listing and managing my property.
Sherif Hosny
Rating
5/5
How to Hire a Virtual Assistant for Vrbo from STR Assistance?
Find the right virtual assistant for your Airbnb business quickly and easily in 3 steps with STR Assistance.
Initial Consultation
We begin by understanding your property, your current challenges, and the type of Vrbo management support you’re looking for.
Property Assessment
Then we review your Vrbo listings, tools, and daily tasks to see where a VA can help the most.
Onboard Your VA
Finally, we match you with the right Vrbo Virtual Assistant or team and get them started managing your rental smoothly.
FAQ About Airbnb Virtual Assistant
Helpful Tips and FAQs for Airbnb Hosts Hiring a Airbnb VA
A Vrbo VA handles the behind-the-scenes work that keeps your rental running smoothly, including:
- Responding to booking requests and guest messages
- Updating calendars and availability
- Coordinating cleanings and maintenance
- Creating and sending custom check-in instructions
- Monitoring reviews and guest feedback
- Managing pricing adjustments and seasonal rates
- Filing claims with Vrbo support when needed
- Optimizing listings with edits, photos, and amenities
Costs vary depending on the level of support you need. Some hosts hire part-time VAs for guest messaging, while others bring on full-time assistants for full management. At STR Assistance, we offer flexible packages so you only pay for the help you actually need.
Yes. We also provide trained VAs for Airbnb, Booking.com, and other vacation rental platforms. If you manage listings across multiple sites, our team can centralize operations and keep everything synced.
We only need limited access to your Vrbo account and the tools you already use. Everything is secure, and you remain in full control of your listings. We set permissions carefully so your property details are always protected.
Yes. Our STR VAs create custom message templates that match your hosting style and Vrbo’s communication flow. This ensures quick, consistent responses while still sounding personal and professional to your guests.
Absolutely. We coordinate directly with your cleaning and maintenance teams or contact the local cleaning experts. We make sure turnovers, repairs, and inspections are handled on schedule. Everything is tracked against your booking calendar, so nothing gets missed.
Yes. Our VAs collect documentation, organize photo evidence, and file claims through Vrbo’s support when there are damages or disputes. We also follow up until the case is resolved, protecting your income and property.
Yes. Our VAs are available 24/7, covering different time zones to support both you and your guests. Whether your travelers are local or international, they’ll always get timely responses.
Yes. We optimize your Vrbo listings with updated descriptions, photo arrangements, and amenity details. Small improvements in presentation make your property stand out in Vrbo search results.
Yes. If your assigned VA isn’t the right fit, we’ll quickly provide a replacement. The transition is smooth, and your operations won’t be interrupted.
Hire Your 24/7 Vrbo Virtual Assistant
Task Assignment & Training
Just tell us what you need. We’ll handle the training. From guest chats to calendar syncing or cleaning schedules, your VA learns your exact process.
Daily Operations Handling
Your VA manages it all: guest messages, bookings, listing updates, and cleanings. They take care of the daily tasks, so you stay worry-free.
Reporting
Stay in the loop with clear updates. You’ll always know what’s happening with your bookings, guests, and occupancy.
Need Help?
Please fill out the information and we will get back to you soon.