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Yes, a new user account on Airbnb can be created after a previous profile has been deactivated or terminated. However, there is no guarantee that this account will not be counted as a multiple account created under a single ID.
Various reasons may cause the permanent deactivation of your Airbnb account. Commonly, policy violations, guest complaints, and host violations cause termination. By understanding the facts and consequences of being banned, you can identify whether you can create a new account using the same ID.
This article explains the common reasons for being suspended by Airbnb. We will then discuss the related consequences of creating a new Airbnb account after being banned.
4 Common Reasons Airbnb May Suspend or Ban Your Account
Airbnb may suspend your account for various reasons. It could maintain a safe, trustworthy, and reliable community for all users. Some of the common reasons for account suspension are described below:
Policy Violations: Violations of Airbnb’s Terms of Service or other policies are a significant reason for account banning. These can range from attempting to take bookings or payments off the platform to creating multiple accounts. Also, misrepresenting identity, listing details, or violating refund rules could cause your account to be banned.
Repeated Complaints: Accumulating a history of complaints from other users, whether guests or hosts, can lead to account issues. If Airbnb receives multiple adverse reports about a user’s behaviour, reliability, or adherence to agreements – even if individual instances seem minor – the pattern of repeated issues can signal a risk to the community and result in account suspension or a ban.
Safety Concerns: Airbnb treats any activity or report that seriously raises safety concerns. This includes property damage, personal injury, illegal activities, or any behaviour that makes other users feel unsafe. Airbnb prioritizes its community members’ physical safety and security. So, violations of safety concerns often lead to immediate and severe action, including permanent bans.
Issues Flagged by the Community: Airbnb empowers its community to report problems. If hosts or guests flag concerns about a user, whether through reviews, resolution center cases, or direct reports to customer service, Airbnb will investigate. Issues commonly flagged include cleanliness problems, inaccuracies in listing descriptions, failure to honour booking agreements, disruptive behaviour, or any conduct that goes against the expected standards of respect and consideration within the community. Persistent or severe issues flagged by multiple members can trigger account review and potential suspension or ban.
Can You Create a New Airbnb Account After Being Banned?
Being permanently banned from Airbnb is a serious matter, and the platform’s policies and technical measures make it challenging to create a new account. While it might not be impossible to attempt, it violates Airbnb’s terms of service and carries significant risks and potential consequences.
Is It Possible to Get a New Account?
Individuals are prohibited from using Airbnb after their accounts are permanently banned. Making a duplicate account to get around a prior ban or similar behaviour is also prohibited by Airbnb’s terms of service.
Evidence shows that certain users attempt to register multiple accounts by providing alternative information. Success rates of these measures depend on Airbnb’s ability to detect attempts while remaining uncertain. Account security remains indefinite, and no one can assure them of their continuing protection.
Tracking Mechanisms of Airbnb
Airbnb uses different monitoring tools to help stop unauthorized users from accessing its website platforms. These mechanisms include:
- ID Verification: Regular identity checks throughout the platform improve the chances of blocking banned customers from creating new accounts using different credentials.
- Payment Gateway: A new account may be detected if linked to a payment method previously associated with a banned account.
- Associated Information: Airbnb may link accounts based on shared information such as phone numbers, email addresses, IP addresses, device information, or even being “closely associated” with a banned user (e.g., family members or travel companions).
- Behavioural Analysis: Suspicious activity or behaviour patterns that mirror those of a banned account could also lead to detection.
Circumventing the Ban and the Risks Involved
It violates Airbnb’s terms of service to avoid a restriction by making a new account. Success is not assured, even though some customers might conceal their IP address using different payment methods, personal information, and technical strategies like VPNs.
The risks involved in attempting to bypass a ban include:
- Detection and Second Ban: The new account faces rapid and enduring banning at the hands of Airbnb detection systems because the system identifies its relationship to the banned user.
- Loss of Funds: Any prepaid bookings made through the new account risk being cancelled, and the funds will be lost to the user.
- Legal Action: Severe multiple attempts at ban circumvention, including illicit activity, will lead to legal repercussions from Airbnb, even if users are only private.
- Damage to Reputation: Hosts’ permanent bans, combined with their efforts to create new accounts, negatively affect their reputation throughout the short-term rental market, which might cause them to face challenges when trying other platforms.
Consequences of Bypassing the Ban
The primary outcome of getting around an Airbnb ban is that the new account will probably be found and turned off. This strengthens the initial restriction and might make using the platform much more challenging in the future, if not impossible. Additionally, any confirmed or pending reservations made using the new account would likely be cancelled, which would be problematic for potential guests or hosts and the banned user. There is a significant chance that an attempt to get around a ban will fail and have more detrimental effects on the website.
Steps to Take If Your Account Was Banned
Airbnb account blocking produces an unpleasant and frustrating situation for affected users. Efforts to understand the ban and possible reinstatement procedures have become available to you. To recover your blocked Airbnb account, follow this basic guide:
1. Understand the Reason for the Ban
Through a proper investigation, you can understand why your account got blocked so that you can move forward. Check all communication from Airbnb about your account closure. This often explains specific terms or community violations that led to the suspension. Sometimes it could be temporary ban which put restrictions and does not show your listing in Airbnb search result.
2. Review Airbnb's Appeal Process
You should research Airbnb’s policies for account suspension and appeal procedures. Check the Help Center and the correspondence from Airbnb to learn if your suspension is appealable, along with information about what documentation you need for your appeal.
3. Gather Supporting Evidence
You should gather evidence demonstrating your case for removing the ban and supporting the idea that this ban was incorrect or shows valid mitigation factors. You should stockpile pictures with booking logs and receipts, communication transcripts, and additional information that helps show your Airbnb compliance and explain the situation.
4. Contact Airbnb Support and Initiate Appeal
Reach out to Airbnb’s customer support team to discuss your banned account. Clearly explain that your account was banned, you understand the stated reason (if provided), and you wish to initiate the formal appeal process if available. Follow their instructions precisely to submit your appeal and provide your supporting evidence.
5. Clearly State Your Case in the Appeal
Your appeal should contain a detailed but direct and professional explanation. You need to review the violation Airbnb has identified and add your point of view, supported by evidence from your investigations. Prove your mastery of Airbnb regulations while showing dedication to being a model community member.
6. Respond to Airbnb's Decision
You should wait for Airbnb’s evaluation process following your appeal submission. The approval period for this process needs a significant amount of time. Provide all necessary additional information to Airbnb when they ask for it. You must accept the disposition whenever it is announced because complete bans from Airbnb may stand without modification. You must abide by the terms of service when the ban remains in effect, even if Airbnb does not approve your account creation request.
What To Do If You Can’t Make a New Account
If you cannot create a new Airbnb account, Airbnb has probably identified you as a user who was previously banned or had an account removed, preventing you from rejoining the platform.
Why Airbnb Blocks New Accounts?
The tracking systems at Airbnb actively monitor accounts to block former banned users who violated their terms of service from establishing new profiles. The implemented tracking systems work to safeguard community safety and trust. Airbnb may link you to a previously banned account through various data points, including but not limited to your personal information (name, date of birth), contact information (email addresses, phone numbers), payment methods, associated individuals, IP addresses, device identifiers, and even behavioural patterns. If their system detects a strong link between your attempt to create a new account and a previously banned one, it will likely block the creation of the new one.
A Possible Solution
The only legitimate path forward is to address the original ban. The “possible solution” lies in reviewing the reasons for the initial ban and, if applicable and not already done, pursuing the official Airbnb appeals process with strong supporting evidence. Attempting to bypass the block by creating a new account under pretenses is against policy and will likely result in that account being detected and banned.
Conclusion
You can bypass Airbnb’s block and create a new account. However, this does not guarantee long-term safety. Airbnb’s account tracking mechanism will find the relation between your old and new accounts. That’s why relying on these accounts isn’t safe, as they could also get banned at any time. Instead, use your relatives or a close friend’s details to create a new one and operate it as your account.
Have you faced such issues? Let us know in the comments below.
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