Tonima Afrin is available for hire
Mst.Tonima Afrin
Verified Expert in Airbnb Virtual Assistant
Expert in Airbnb Review Management
STR Assistance member since 15/08/2023
About Me
I help Airbnb hosts protect their reputation by handling negative reviews the right way and managing both positive and negative review responses professionally. I have removed over 50 unfair or policy-violating reviews with an 80% success rate by carefully following Airbnb’s guidelines, focusing on identifying what went wrong, collecting the right evidence, and submitting strong appeals, while also guiding hosts on how to respond effectively to build trust and generate better feedback in the future.
Bio
Tonima Afren helps Airbnb hosts address negative reviews and protect their reputations. By carefully following Airbnb’s review guidelines, she has removed more than 50 unfair or policy-violating reviews with an 80% success rate through her Airbnb review removal process. Her structured approach focuses on identifying policy breaches, organizing strong evidence, and submitting well-documented appeals. Beyond review removal, she also manages Airbnb review responses—handling both positive and negative reviews professionally to maintain a strong brand image. She guides hosts on how to respond effectively, encouraging better guest communication and more positive future reviews.
- Skill & Expertise
- Tools Expertise
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How Can We Help?
At STR Assistance, we’re here to make your short term property management experience as smooth and profitable as possible. Here’s how we can help you:
Onboarding & Property Assessment
We make getting started easy and take a close look at your property to make sure it’s all fit!
Customized Strategy Development
We create a customized plan that fits your specific rental business need and helps maximize your property’s potential.
Real-Time Support
Need help fast? Our team is here to give you quick, real-time support whenever you need it.
