Jesmin is available for hire
Mst Jesmin Akter
Expert in Airbnb Virtual Assistant
Specialist in Guest Communication
STR Assistance member since 18/07/2023
Mst Jesmin Akter
Mst. Jesmin is a guest communication specialist at our STR assistance. Besides guest communication, she handles the complete guest journey. She helps host their booking inquiries, listing updates, cleaning schedules, and guest disputes. Everything is ensured by using her structured workflows that keep response times short and guest satisfaction consistent.
Her Upwork record under our company sits at a 100% Job Success Score across every client and project she has taken on. That number reflects the same work ethic she brings to every property she manages. She handles guest communication with care, keeps listings accurate, and solves problems quickly. Her reliability and attention to detail make her valuable to both our team and the client properties she manages.
- Skill & Expertise
- Tools Expertise
Jesmin’s Work in Airbnb Virtual Operations
A closer look at how she supports hosts through structured virtual assistance, team supervision, and daily coordination to keep Airbnb operations smooth and revenue protected
Airbnb Disputes & Revenue Protection
300+ Dispute Cases Managed with 82% Success Rate
300+
Cases Managed
82%
Success Rate
$45K+
Revenue Recovered
Airbnb Property Management & Operational Leadership
120+ Properties Managed with 98% Guest Satisfaction Rate
120+
Listings Managed
98%
Guest Satisfaction
20+
VAs Supervised
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How Can We Help?
At STR Assistance, we’re here to make your short term property management experience as smooth and profitable as possible. Here’s how we can help you:
Onboarding & Property Assessment
We make getting started easy and take a close look at your property to make sure it’s all fit!
Customized Strategy Development
We create a customized plan that fits your specific rental business need and helps maximize your property’s potential.
Real-Time Support
Need help fast? Our team is here to give you quick, real-time support whenever you need it.
