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Sorna

Sorna is available for hire

Kamrun Naher Sarna

Verified Expert in Airbnb Virtual Assistant

Expert in Guest communication

STR Assistance member since 5/01/2025

About Me

By night, I’m not just working—I’m conducting a symphony of seamless service across continents. From New York lofts to London flats and Canadian condos, I manage properties and clients with the finesse of a maestro. Challenges become choreography; deadlines, my rhythm. Fueled by adaptability, cultural insight, and a passion for perfection, I don’t just fit in—I amplify. This isn’t a role to me—it’s a mission. Let’s redefine global excellence, together

Bio

Sorna is a professional Airbnb Virtual Assistant at STR Assistance, specializing in guest communication specialist for short-term rental properties. With years of experience managing inquiries, booking confirmations, check-in instructions, and resolution of guest issues, she ensures every interaction is smooth and on-brand for the host. Her calm, friendly, and responsive style helps build trust with guests, leading to better reviews and repeat bookings. Whether it’s a late-night question or a last-minute request, Sorna is there to support both guests and hosts every step of the way.

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How Can We Help?

At STR Assistance, we’re here to make your short term property management experience as smooth and profitable as possible. Here’s how we can help you:

Onboarding & Property Assessment

We make getting started easy and take a close look at your property to make sure it’s all fit!

Customized Strategy Development

We create a customized plan that fits your specific rental business need and helps maximize your property’s potential.

Real-Time Support

Need help fast? Our team is here to give you quick, real-time support whenever you need it.

Still have Questions?

Can’t find the answer you’re looking for? Please contact with us.